In the form of questions & answers

Who do you build websites for?
Predominately small businesses, sole traders, Charities, Organisations etc. We prefer close working relationships with our clients so we avoid working for large companies.
Who will build my website?
Akbuk Rob is the webmaster with more than a decade and a half experience designing, building & publishing websites. But nothing goes out until It has been scrutinised by wife Marie for design, content, presentation, accuracy and sometimes spelling. We make a great team.
I don't like any of your templates what else can you do?
The templates are just to give you a few design ideas, all the websites we produce are made to the clients specialisations. We work with you until you are 100% satisfied with the design.
How much will it cost and what about recurring fees?
Our pricing is simple and is explained on our Prices page. If your requirements fall into a different category we will discuss this at the outset.
Who owns the website once the job is completed?
The website belongs to you. If required we will package the whole site and make it available for you to easily download or we could send you a copy of the website on cd. So should you wish to use another web design or web hosting company, you are completely at liberty to take this copy to them for them to use.
Do you display any banners or pop-up ads on my website?
Absolutely not - It's your website and you have total control over the contents and who advertises on it.
How long will it take to create my site?
We are usually pretty quick, about a week for a small site but production times are dependant on the required amount of planning, complexity, your input availability and how busy we are. So please don't leave contacting us to the last minute.
Can you redesign my current website?
Certainly. We charge £12 per hour for such work and we can do as much or as little as you desire. Pay only for what we do, time spent on discussions, consultation and email communications are not charged for.
What is web hosting and who will handle that?
A website needs to be available 24/7 365 days a year, hosting companies provide that service. It is vital to have a reliable host and a service which provides enough bandwidth for your needs. We use Arvixe who are in California USA, but if you wish to use a different provider that is your prerogative and we can work on that basis.
How many email accounts will I get with your hosting?
Unlimited and we will set them up for you at no extra cost. You will have exclusive web access to your email accounts and can set your own passwords. In addition you will have many features, such as address books, calendar, notebook, spam filtering, box trapping, white/black listing and everything else you would expect with a professional service.
Who will acquire my domain name and will it be .com or what?
We usually arrange domain names for clients and deal with the technicalities of setting it up. We can provide .com .net .org .info .biz .us we do not usually provide country specific domains such as .co.uk but why would you want that when you can have a .com for no extra cost from us.
I already own a domain name, can I use that?
Certainly and we will advise & help with transferring or pointing if you need.
What about images, music and videos?
A picture can say a thousand words and images are important to get your message across. We will incorporate your photo's into the design and if they need a little editing we can do that also (no charge). We also have countless stock photo's and clipart. Music and video can also be incorporated if you wish (again no charge).
Do you design "Flash" websites?
We can do if that is your preference but there are many reasons not to use or at least to limit Flash elements on a website. They can be distracting and often annoying to your visitors. Flash elements should only be used where they will enhance the appearance of the page.
I want to sell items on my website, what options do you have?
Anything from simple charity donations to a full on-line store. We are experienced at building e-commerce sites and can incorporate most payment systems and shopping carts into your site. Talk to us and see how we can tailor make a solution for your needs.
Will my website be fast loading?
Yes it will. We design all sites to be as light-weight as the situation commands and our servers are chosen for speed & reliability. We optimise all images and media to be fast loading. But keep in mind that overuse of Flash and animated objects will effect download speeds and of course we have no control over your visitors connections or equipment.
I want to be the top result on Google for relevant searches, can you achieve that for me?
We will do our best but sadly we don't own Google.
Will I be able to tell how many visitors my website gets?
Yes, if you choose to have us host & manage your site we will include coding for StatCounter and set up a FREE account for you. If you prefer to use Google Analytics or a different service we can use that instead. If you elect to have your own hosting account with Arvixe you will have website statistics automatically with your account.
When will I be asked to pay you?
For small websites we don't ask for any money until you are satisfied with the design, but before we pay out for your domain name and hosting service. If the job is going to take some time, such as a large website, we may ask for a retainer at some point.
How do I pay you?
Credit or debit card, bank transfer and of course Paypal. We are also very happy to accept Bitcoin. Sorry but we don't accept cheques. You can pay us in Pounds Sterling, Euros or U.S. Dollars.
You live in Turkey, what if I want to talk to you?
Internet and telephone communications allow us to keep in close contact. We sre always happy to phone you at a pre-arranged time and we could also talk on Skype etc.
I have more questions!
Contact us.

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